Staff surveys

As a Trust we want to make GOSH a great place to work for everyone. So it’s important we understand more about the experiences of our staff and how we can work together to achieve this ambition.

We ask staff for their feedback through a range of channels, including as part of the NHS Annual Staff Survey – one of the largest independent workforce surveys in the world. This is an important opportunity to ask our staff about their experience of working at GOSH and what they think we do well and areas where we need to improve. At GOSH this is our third consecutive year taking part in a full Trust-wide staff survey.

We publicise the final results to all our staff and develop action plans in response which are discussed with our Board and across the organisation.

2020 NHS Staff Survey

The results of the 2020 NHS Staff Survey have been published. Staff responded to the survey during October and November 2020. The survey included questions on COVID-19 and captured the experiences of our NHS people six months into the pandemic.

The results for all NHS Trusts have now been published (Thursday 11 March 2021) and you can also review the report for GOSH as a whole.

Overall the results show that we’ve made really good progress over the last year. Lots of our scores have improved. And while there’s still work to do, we’ve got plans in place to tackle those areas together.

A summary of the headline results is below.

  • 56% of our staff took part in the survey. This is an increase of 3% from 2019 and higher than the average for trusts across the country which was 47% this year.
  • We improved our scores on 53 questions and we’re above the national average in nine out of ten theme areas.
  • Our scores in 16 questions remained the same and only seven dropped scores. Where there was a decline these were small (between 1 to 3%).
  • We’ve made big improvements in health and wellbeing, with 17% more staff feeling that GOSH takes positive action on their health and wellbeing; and 16% fewer staff are coming into work when feeling unwell.
  • We’re really pleased too that 7% more employees would recommend GOSH as a place to work.
  • The individual questions related to the support received by immediate line managers have all improved this year.
  • There is always room for further improvement and the results also show that we need to do more work on diversity and inclusion. The good news is that our People Strategy sets out that 2021 is the year for meaningful work here and our new diversity and inclusion framework will help us make the changes we need. So we have a plan. And we have the will to put it into action.

As a Trust we are committed to making GOSH a great place to work for everyone and will invest in the wellbeing and development of our people. This is a core aspect of our Above and Beyond strategy.