Waste is an ongoing problem in the NHS, and can eat away at money, time, and resources. Here is how we will reduce waste in the coming years.
No Waste, No Waits, Zero Harm
We can move towards No Waste, No Waits and Zero Harm by working together. Everyone has their own expertise and experiences and the Quality Improvement Team uses these to make lasting and effective changes at Great Ormond Street Hospital.
Waste is an ongoing problem in the NHS: money, time, resources – it can all be used better. We know this. Working more efficiently means working safer, thinking differently. Everyone knows that there is less money about so it’s vital that we explore new ways to improve what we do and how we do it.
Nobody likes to wait. We understand the frustration that waiting can cause. We seek to identify the causes fo delays. We aim to fix the underlying problems, not the symptoms. This can involcve a fundamental redesign and a change in culture. We’re always looking at ways to make sure you get the right treatement at the right time from the tright team.
We all need to be concerned about safety all of the time. We also need to be constantly aware of the potential for harm and learn from our experiences. It is our responsibility to ensure the safety of all our patients, families and staff. Zero harm is aspiration.
What is Clinical Audit?
‘Clinical audit is a way to find out if healthcare is being provided in line with best practice quality standards and lets care providers and patients know where their service is doing well and where there can be improvements. The aim is to allow quality improvements to take place where it will be most helpful and will improve outcomes for patients.’ (NHS England)
Clinical Audit at GOSH
The primary purpose of Clinical Audit at GOSH is to support the Trust Strategy to ‘Achieve the best possible outcomes, through providing the safest, most effective and efficient care’.
At GOSH we use clinical audit as a way to provide assurance about the quality of care provided and identify areas where quality improvement is required.
A central clinical audit plan prioritises audits to support learning from incidents, risk, patient complaints, and to investigate areas for improvement in quality and safety. In addition to this priority plan of audit, support and governance is provided for clinical teams to do clinical audit that supports the quality of care at GOSH.
For more information please contact:
Andrew Pearson, Clinical Audit Manager
Quality and Safety Team, Great Ormond Street Hospital, Great Ormond Street, London WC1N 3JH
Tel: 020 7405 9200 Ext: 5892