https://www.gosh.nhs.uk/patients-and-families/your-hospital-visit/hospital-facilities-and-services/
Hospital facilities and services
As well as providing excellent clinical care, we also want to support you and your child with non-clinical facilities and services.
More information about facilities and services at GOSH
We want to protect everyone at GOSH from infection, so if any visitors are showing symptoms of illness (including coronavirus (COVID-19), chicken pox or diarrhoea/vomiting) or have been in contact with someone showing symptoms, please do not visit GOSH until you have been confirmed as free from infection.
We will ask everyone coming in to GOSH to use hand sanitiser gel and wear a mask. You do not need to wear the mask when you are by your child's bed space, but please keep it on whenever you are elsewhere. This includes communal areas of the ward.
Both parents are welcome to visit their child on the ward at any time – please make sure you use the hand sanitiser or washbasins outside the ward before you enter. We will do our best to answer the doorbell as quickly as possible but be aware this may take some time if we are with another child. Please do not ‘tailgate’ or let anyone ‘tailgate’ after you when the door is opened – we want to keep everyone safe. Remember, all members of staff should wear a photo identification badge at all times.
For a moment’s quiet time and fresh air, visit our onsite gardens – look at the map in main reception for directions and opening times.
Coram’s Fields is a large play area about five minutes’ walk from the hospital. It is open every day from 9am until dusk.
Adults can only visit Coram’s Fields if they are accompanied by a child.
Queen Square is at the end of Great Ormond Street and is open during daylight hours.
We know that it’s easy to run out of clean clothes when your child is an inpatient for more than a few days.
There is a launderette at GOSH for parents to use, on the ground floor of the Main Nurses’ Home building. There are free-to-use washing machines and dryers but you will need to supply your own powder/fabric conditioner – you can buy this from any of the shops in the local area.
If you prefer not to wait while your laundry is done or the machines are already in use, there are a number of laundrettes close to GOSH – ask at the Pals Office for details.
We are making arrangements to post your child’s medicines to your home via Royal Mail Special Delivery. We will contact you to discuss your child’s specific needs and preferences.
We hope this helps to ensure your child’s medicine supply is not affected in the current situation. As always, please make sure you have at least two weeks’ supply of regular and long-term medicines. If you have moved home recently, please make sure that we have your current address and contact details.
For other medicines and supplies, there are several community pharmacies in the local area.
We provide free wi-fi for all our patients, families, and guests to enjoy.
Stay connected to your family and friends via video and wifi calling services as well as streaming entertainment services.
Internet safety - content filters are in place to protect children and young people from accessing inappropriate content.
For more information, please speak to our ward or reception staff.
Connect to the free 'PUBLIC-WiFi-GOSH’ by following the 3 simple steps:
1. Open the Wi-Fi settings on your device and select 'PUBLIC-Wi-Fi-GOSH’ from the list of available wireless networks.
2. You will be redirected to the 'PUBLIC-Wi-Fi-GOSH’ Sign-in page.
3. Guests click “Guest Users” button to accept terms and conditions
You will be connected to 'PUBLIC-Wi-Fi-GOSH’ and redirected to https://www.gosh.nhs.uk website.
Guests, after seven days you will need to re-register again.
Please be considerate when using your mobile phone, turning it off during consultations and keeping the noise down when children are sleeping nearby.
These are self-service kiosks which are located in the Lagoon and accessible during opening hours.
You can use these to receive or return Amazon parcels – go to amazon.co.uk/findalocker and look for the locker called “sand”.
We can provide interpreting services and written translations into languages other than English.
We can also provide written information in alternative formats, such as Easy Read and Large Print.
An interactive touchscreen entertainment system is provided by most inpatient beds at GOSH. As well as access to information about GOSH, it also has TV and radio, audiobooks and games, and also access to the internet through the school network.
Our bedside entertainment is free to use.
The play team can provide sensory equipment, primarily for children with additional needs but also to create a calming environment for all children and young people.
This includes a variety of specialist equipment, including multimedia projectors and fibre-optics.
We can bring portable sensory equipment to the bedside.