Contact the Urology Department

We know that there are occasions when you want to ring us to ask us a question and understand that it can be difficult to know who best to call. We have put together the following list to help you to direct your questions to the right member of the Urology team.

If your child is very unwell, please seek urgent medical care from your GP or your nearest A&E. The team there can contact us directly if they need any additional information.

To contact a team listed below, please:

• Call the hospital switchboard on 020 7405 9200
• Enter the relevant extension number when prompted.

Pre-operative Assessment Team – Ext: 0629

Call the Pre-operative Assessment team if your child is being admitted and you have questions about the operation or procedure planned. This is the nursing team that assesses patients for specialist Urology procedures with an anaesthetic.

Clinical Nurse Specialists for Bladder Exstrophy or General Urology Care – Ext: 5917 or 5916

Call the Clinical Nurse Specialists if you have any questions about procedures such as Mitrofanoff catheterisation or clean intermittent catheterisation. This includes questions about the operation, care afterwards and equipment.

Urodynamics Unit Coordinator – Ext: 8884

Call the Urodynamics Unit Coordinator with any questions related to appointments with the Urodynamics Unit.

Urology Admissions Coordinator – Ext: 7986

Call the Admissions Coordinator if you have questions about the practical issues around an admission, such as to change the surgery date, transport, accommodation or interpreters. They can re-send admission letters and information if you have not received it. They cannot answer clinical queries about your child’s health or their planned operation or procedure.

Urology Admin Team - Ext: 5918

Dial the number above if you have questions about practical issues around an outpatient clinic appointment, such as transport and interpreters. We apologise if the service is unable to answer your call first-time as the administrative team has been restructured and down-sized so there may be a delay in response. We thank you for your patience and understanding.

MyGOSH- Patient app

Please also consider, signing up to MyGOSH for another way to communicate with the care team at GOSH.

Appointments Line

You can also contact the Appointments Line for appointment queries.

Telephone: 020 7829 8880

For urgent admissions outside of office hours please call the switchboard.

Telephone: 020 7405 9200