We know that there are occasions when you want to ring us to ask us a question and understand that it can be difficult to know who best to call. We have put together the following list to help you to direct your questions to the right member of the Specialist Neonatal and Paediatric Surgery team.
If your child is acutely unwell, please seek medical attention from your family doctor (GP) or local Accident and Emergency (A&E) department. They will contact us for further information if needed.
Pre-operative Assessment team – ext 7969
Call the Pre-operative Assessment team if your child is being admitted and you have questions about the operation or procedure planned. This is the nursing team that assesses patients for specialist neonatal and paediatric surgery procedures with an anaesthetic.
Clinical Nurse Specialists for Stoma/Gastrostomy Care – ext 5695
Call the Clinical Nurse Specialists if you have any questions about stomas (colostomy or ileostomy), gastrostomies or jejunostomies (PEG tubes or buttons). This includes questions about the operation to form a stoma, care afterwards and getting hold of equipment.
Discharge Nursing team – ext 5092 or 5093 or email: email@example.com
Call the Discharge Nursing team if you have any questions about looking after your child at home following an operation or procedure.
Out of hours for all of the above – evening and weekends – please call Chameleon Ward on 020 7405 9200 extension 5593.
Admissions Coordinator – ext 5541
Call the Admissions Coordinator if you have questions about the practical issues around an admission, such as to change the surgery date, transport, accommodation or interpreters. They can re-send admission letters and information if you have not received it. They cannot answer clinical queries about your child’s health or their planned operation or procedure.
Ext 5906 – Mr Curry and Miss Cross
Ext 5871 – Mr Blackburn and Miss Mullassery
Ext 5619 – Professor De Coppi and Mr Giuliani
Call the Secretaries if you have questions about practical issues around an outpatient clinic appointment, such as transport and interpreters. They can re-send appointment letters and information if you have not received it. They cannot answer clinical queries about your child’s health or their planned operation or procedure.
You can also contact the Appointments Line for appointment queries on 020 7829 8880.
If you do not get a reply
Please call ext 5169.