Contact the Cleft Lip and Palate Service
We know that there are occasions when you want to ring us to ask us a question and understand that it can be difficult to know who best to call. We have put together the following list to help you to direct your questions to the right member of the Cleft Lip and Palate Team.
If your child is acutely unwell, please seek medical attention from your family doctor (GP) or local Accident and Emergency (A&E) department. They will contact us for further information if needed.
For all members of the team below, please call main hospital number on 020 7405 9200 and enter the extension number below when prompted.
Clinical Nurse Specialists 0207 813 8439
Call the Clinical Nurse Specialist team if your child is being admitted and you have questions about the operation or procedure planned. This includes questions about the operation, care afterwards and equipment. They can also advise on feeding or other health concerns. This is also the nursing team that assesses patients for specialist Cleft Lip & Palate procedures with an anaesthetic.
Admissions and Appointment Coordinator Ext: 6970
Call the Admissions and Appointment Coordinator if you have questions about the practical issues around an admission or outpatient appointment, such as to change the date, transport, accommodation or interpreters. They can re-send admission and appointment letters and information if you have not received it. They cannot answer clinical queries about your child’s health or their planned operation or procedure.
Cleft Lip and Palate Secretary Ext: 7922
Mr Loshan Kangesu / Mr Paul Morris / Dr R Chorbachi
Call the Secretary if you have questions regarding correspondence or if your details (address, telephone number or family doctor) have changed.
Audit Coordinator Ext: 5902
Call the Audit Coordinator if you are unable to attend your audit appointments.
If you do not get a reply
Please call the Service Manager for Head and Neck Surgery on ext 5169 or their colleague on 8477
When calling either the Admissions/Appts Co-ordinator, Team Secretary or Audit Co-Ordinator - If your call isn’t answered and you don’t wish to leave a voice message, you can send an email to firstname.lastname@example.org and a member of the team will get back to you directly.