What to do before your outpatients appointment

Before your appointment

We will call you before the day of your child’s appointment to check that they and no one in your household is showing any symptoms of infection or coronavirus (COVID-19). If anyone is showing symptoms and it’s safe to delay your child’s appointment, we will rearrange it.

Please bring snacks and drinks with you to the appointment – many local cafes and coffee shops are closed.

We have removed toys and games from the department to help to reduce the infection risk, so please remember to bring something to keep your child occupied while waiting. We do our best to run clinics to time and appreciate your understanding with any delays while we work hard to get clinics up and running safely and smoothly.

Only one parent/carer can bring their child to the appointment and, unfortunately, no brothers and sisters can attend at the moment. If you have other children, please arrange for another adult to look after them – if this is going to be difficult, please tell us as soon as possible.

Please see our travelling to GOSH page for details about congestion and other charges as well as information about parking.

Before your visit, we recommend you watch our family-friendly animation to hear about the four key things you can do to stop the virus spreading when you come to GOSH. This includes wearing a mask while you’re in the hospital, in line with national guidance.

What to bring

We have had to make some changes to our waiting areas to reduce the risk of infection so please bring the following to your appointment:

  • Drinks and snacks for while you wait
  • Something to keep you and your child occupied

You should also bring:

  • A list of all the medications your child is taking
  • Enough nappies or pads for your visit
  • Their Child Health Record (‘red book’) or equivalent