Hippo Outpatients

Hippo ward treats various conditions and is located at the Royal London Hospital for Integrated Medicine (RLHIM).

Hippo is on the fourth floor of the Royal London Hospital for Integrated Medicine (RLHIM) just up the street from the main hospital building.

Please go up the metal slope to the main entrance of the RLHIM building then take the lift in front of you to the fourth floor.

When you arrive

Please check in at the Hippo reception desk so we know that you have arrived and then take a seat in the waiting area. Most clinic appointments start with one of our Health Care Assistants or Nurses carrying out some checks, which usually involve height and weight and urine dipstick tests. Once the Health Care Assistant or Nurse has done this, the clinician will come to the waiting area and call your child’s name when they are ready.

Hippo Outpatients, Level 4 RLHIM

Royal London Hospital for Integrated Medicine 
60 Great Ormond Street 
London 
WC1N 3HR 

Hippo Outpatients telephone number: 020 7405 9200 Ext: 6764 or 6765.

Hippo is run by our experienced clinic staff, comprising of:

• Health Care Assistant or Nurse
• Senior Staff Nurses
• Learning Disability Nurse
• Sister
• Health Care Support Workers
• Receptionists
• Play Team

Many specialty clinics involve seeing a number of clinicians who each specialise in one area – you appointment letter will tell you which members of the team will be seeing your child.

Clinicians running the specialty clinics may include:

• Consultants
• Fellows
• Registrars
• Nurses
• Clinical Nurse Specialists
• Technicians
• Dietitians
• Physiotherapists

Who can help

The following members of staff will be available on the below extension numbers to help you during your visit:

• Sophie Wills (Sister): ext. 38022
• Zehra'a Al-khafaji (Assistant Service Manager): ext. 0384
• Lesley Nelson (Matron): ext. 1768
• Donna Richardson (Service Manager) ext. 34619 or 07841 333 823

There are 18 consulting rooms within Hippo. There is also a gym on this floor for movement analysis. There are toilet facilities within Hippo including a disabled toilet with hoist. You can use the water fountain and vending area for drinks and snacks on Zebra, on the 1st floor.

The play area on Hippo has a range of activities for children and young people of all ages – it is supervised during clinics by members of the Play team supported by Play Volunteers. There is also a sensory room which you can use for a more restful wait. . Please keep an eye on your child while they are waiting – you are responsible for their behaviour at all times.