We know that there are occasions when you want to ring us to ask us a question and understand that it can be difficult to know who best to call. We have put together the following list to help you to direct your questions to the right member of the Plastic Surgery team.
If your child is acutely unwell, please seek medical attention from your family doctor (GP) or local Accident and Emergency (A&E) department. They will contact us for further information if needed.
For all members of the team below, please call main hospital number on 020 7405 9200 and enter the extension number below when prompted.
Pre-operative Assessment team – ext 5057/6945
Call the Pre-operative Assessment team if your child is being admitted and you have questions about the operation or procedure planned. This is the nursing team that assesses patients for specialist Plastic Surgery procedures with an anaesthetic.
Clinical Nurse Specialists for Wound Care, Dressing Changes, Removal of Sutures – ext 5057/6945
Call the Clinical Nurse Specialists if you have any questions about wound care, dressing changes or removal of sutures. This includes questions about the operation, care afterwards and equipment.
Admissions Coordinator for Mr Bulstrode, Miss Smith, Mr Sivakumar & Miss O’Hara – ext 7868
Admissions Coordinator for Mr Dunaway & Mr Britto – ext 0190
Admissions Coordinator for Mr Kangesu, Mr Thorburn & Mr Morris – ext 6970
Admission Coordinator for Craniofacial - Shay Bryenton - ext 7945
Admissions Coordinator for Plastic Surgery and Cleft - Hannah Twynam, ext 0190
Call the Admissions Coordinator if you have questions about the practical issues around an admission, such as to change the surgery date, transport, accommodation or interpreters. They can re-send admission letters and information if you have not received it. They cannot answer clinical queries about your child’s health or their planned operation or procedure.
Medical Secretaries for Plastic Surgery
Ext 6945 – Angela Doyle, secretary for Neil Bulstrode, Professor Grobbelaar, Collette Thomson and Bran Sivakumar
Ext 5522 – Carrie Harvey, secretary for Gill Smith, Juling Ong
Ext 5430 – Susan McIlwain, secretary for Simon Eccles and Amir Sadri
Medical Secretaries for Craniofacial
Ext 8444 - Sue Pyke
Ext 8658 - Sue McWorth
Call the secretaries if you have questions about practical issues around an outpatient clinic appointment, such as transport and interpreters. They can re-send appointment letters and information if you have not received it. They cannot answer clinical queries about your child’s health or their planned operation or procedure.
You can also contact the appointments line for appointment queries on 020 7829 8880.
If you do not get a reply
Please call the Service Manager for Head & Neck Surgery on ext 5169 or their colleague on 8477