Contact the Ear, Nose and Throat department

Calls from parents of patients of the ENT department of GOSH

Please read the following for extensive information on how to contact the Ear, Nose and Throat (ENT) department.

ENT department policy on patient telephone calls

This policy has been written in response to the rising number of telephone calls received from parents, including those that are not patients of Great Ormond Street Hospital (GOSH).

  • During office hours, enquiries regarding appointments or admissions should be directed to the ENT office.

  • Patient calls if urgent and regarding clinical matters, should be directed to the nursing desk on Peter Pan Ward. If the nurse on Peter Pan Ward feels the call is sufficiently urgent, then switchboard will be asked to redirect the caller to the appropriate Doctor on call. The contact details are shown below.

Calls from parents whose children are not patients of the ENT department of GOSH

  • These callers should be redirected to their own general practitioner, NHS Direct or the website if applicable.

Contact

General enquiries:

Ear Nose & Throat department
Great Ormond Street Hospital
Great Ormond Street
London
WC1N 3JH

Service telephone number: 020 7405 9200
Service fax number: 020 7829 8644

Additional contacts

Medical Secretary to Mr Albert, Ms Cochrane, Mr Jephson

Cynthia Williams
ENT department
Great Ormond Street Hospital
Great Ormond Street
London WC1N 3JH

Contact telephone number:  020 7813 8220

Medical Secretary to Mr Hartley and Mr Hewitt

Fatiha Mekernef
ENT department
Great Ormond Street Hospital
Great Ormond Street
London WC1N 3JH

Contact telephone number: 0207 405 9200 ext 0167 

Medical Secretary to Ms Wyatt and Mr Nash

Majeda Akthar
ENT department
Great Ormond Street Hospital
Great Ormond Street
London WC1N 3JH

Contact telephone number: 0207 405 9200 ext 8406

Waiting list manager

Frances Beckwith
ENT department
Great Ormond Street Hospital
Great Ormond Street
London WC1N 3JH

Contact telephone number: 020 7405 9200 Ext 5226
Contact fax number: 020 7829 8644

Inpatients ENT Ward

Panther Ward
Great Ormond Street Hospital
Great Ormond Street
London WC1N 3JH

Contact telephone number: 020 7405 9200 Ext 8825
Contact fax number: 020 7813 8286

Tracheostomy Advanced Nurse Specialist

Joanne Cooke
Contact telephone number: 020 7405 9200 Ext 8257

Pre-admission nurse

Nightingale Ward
Contact telephone number: 020 7405 9200 Ext 0147

For urgent admissions outside of office hours please call the switchboard on 020 7405 9200 and ask for the ENT Registrar on call.

Private patients

Secretary to Mr David Albert FRCS

Bernie Smith
Telephone: 020 7390 8300
Fax: 020 7383 4269

Secretary to Mr Ben Hartley BSc FRCS (ORL-HNS)

Mrs Cathy Ware
Telephone: 020 7390 8352
Fax: 020 7390 8331

Secretary to Ms Michelle Wyatt MA (Cantab) FRCS (ORL-HNS)

Angela Minton
Telephone: 020 7390 8301
Fax: 020 7390 8370