Professionals listened and took on board our issues even though some of them may have seemed trivial.
We feel that our daughter's care has helped her to overcome her trauma. She and we have had the situation taken seriously and this has resulted in a positive outcome for our daughter.
That we were listened to and not made to feel like we were wasting their time. That they covered everything and didn't leave anything undone. They also wanted to know our thoughts and understand our concerns.
Very practical and gave us strategies that we could use and which have had a positive effect. We have been able to assess professionals from various disciplines, this has helped in the usefulness of advice etc. provided. The team has actively engaged with others involved in our son (e.g. school, social services).
I was impressed by the thoroughness of the assessment (still ongoing). Thank you for an excellent service - people need to know about you to get an early referral.