https://www.gosh.nhs.uk/learning/gosh-learning-academy/gla-courses-and-events/setting_up_and_running_reflective_cbd/
Having Difficult Conversations: Navigating Uncertainty, Hostility and Loss in Healthcare - Friday 6 June 2025
6 Jun 2025 10 a.m. to 6 Jun 2025 4 p.m.
Clinical Simulation, GOSH Learning Academy Events
Great Ormond Street Hospital
Approaching difficult conversations effectively, either with colleagues or families, goes beyond a set of conversational skills. It ideally requires an appropriate setting and a particular stance, which is maintained via regular opportunities to reflectively discuss cases with colleagues.
Learning Outcomes
- Provide a grounding in the theories and techniques that underpin an effective approach to difficult conversations
- Formulate psychologically the interpersonal dilemmas faced by staff, patients and families
- Consider the impact of the setting in which conversations take place while becoming aware of our own stance as integral to a good conversation
- Practice having difficult conversations and facilitating case-discussion groups. This practice will take as its material real cases from the group.-
Is this course for me?
This course is aimed at all team members who have difficult conversations with with patients, families or other colleagues.
Registration information
The course is £180 for the full day course for external to Great Ormond Street Hospital (GOSH) staff and free for internal to GOSH Staff.
Payment can be made through the booking link or by invoice. Find out more information about requesting an invoice
We regularly add new dates, so please check back here, or contact us for further information. For any queries please contact: Simulation Team
For future dates and to be the first to find out, Add your name to the GOSH Clinical Simulation Centre waitlist.