Wendy, Lion Ward volunteer

"I've been a volunteer at Great Ormond Street Hospital (GOSH) since 1989, when I joined the team of volunteers in the Wishing Well appeal office.

"One of my daughters was an outpatient at the time and I could remember visiting GOSH when my brother was a patient there for three months in 1955.

"After two years, when the appeal had reached its target, I worked in the fundraising department and then moved onto the parent information desk.

"For the last 15 years I have worked on Lion Ward. I always look forward to my one day a week there, which is always varied and interesting.

"Sometimes I'm in the playroom helping the children with their activities, which range from painting to making things and icing and decorating biscuits. On other occasions I may be in a child's room, reading or playing a game while a parent takes a much-needed coffee break. 

"The parents also welcome someone to talk to as they may live far away and have very few visitors themselves. 

"Brothers and sisters of patients are also on the ward at times, and they need to be kept occupied.

"The ward is a bright and cheerful place. I look forward to my days there and enjoy being able to help the children and their families in a small way – an extra pair of hands in a busy team.

"And if I do have a few quiet minutes, I am the only person who has the time to sharpen the coloured pencils!"