Hare outpatients

Hare is on the 2nd floor of the Royal London Hospital for Integrated Medicine (RLHIM) just up the street from the main hospital building. Please go up the metal slope to the main entrance of the RLHIM building then take the lift in front of you to the 2nd floor.

Take a guided tour to Hare, by watching the video below:

Hare is run by our experienced clinic staff, comprising Clinic Assistants, Health Care Assistants, Phlebotomists, Staff Nurses, Senior Staff Nurses, a Learning Disability Nurse and a Sister.

Many specialty clinics involve seeing a number of clinicians who each specialise in one area – your appointment letter will tell you which members of the team will be seeing your child. Clinicians running the specialty clinics may include Consultants, Fellows, Registrars, Nurses, Clinical Nurse Specialists, Technicians, Dietitians and Physiotherapists.

Please check in at the Hare reception desk so we know that you have arrived and then take a seat in the waiting area. Most clinic appointments start with one of our clinic assistants carrying out some checks, which usually involve height/weight and urine dipstick tests. Once the clinic assistant has done this, the clinician will come to the waiting area and call your child’s name when they are ready.

The following members of staff will be available on the below extension numbers to help you during your visit:

• Hare reception team: ext. 6643
• Zehra’a Al-Khafaji (Assistant Service Manager): ext. 0384
• Chantelle Clavier (Matron): ext. 1768
• Donna Richardson (Service Manager) ext. 34619 or 07841 333 823

There are seven consulting rooms within Hare. We also have an interview room for confidential conversations or a quieter space to wait. There are toilet facilities within Hare including a disabled toilet with hoist. You can use the vending area for snacks on Zebra, one floor down. Water can be provided from the reception team. The nearest baby changing facilities and a room where you can feed your baby are also on Zebra.

The play area on Hare has a range of activities for children and young people of all ages – it is supervised during clinics by members of the Play team supported by Play Volunteers. Please keep an eye on your child while they are waiting – you are responsible for their behaviour at all times.