Manta Ray outpatients is on Level 1 of the Frontage Building
Manta Ray cares for children with neuromuscular disorders, neurometabolic disorders, neurodisability conditions, speech and language therapy, cleft concerns and spinal assessments.
Some children come to Manta Ray outpatients for diagnosis and assessment. These assessments can often take part, or all of a day. There are 12 consultation rooms including lift access and disabled toilet facilities with a hoist for children who require disabled access.
Who you will meet
Manta Ray is primarily run by our experienced clinic staff comprising clinic assistants with a senior clinic assistant acting as team leader. Staff are supported by the nursing team, consultants, clinical nurse specialists, physiotherapists, play specialists, psychologists, dietitians and floor manager. The following members of staff will be available to help you during your visit:
- Sophie Wills - Ward Sister Ext 1754
- Zoe Wilks - Lead Nurse, Outpatients Ext 6647
- Sarah Metson – General Manager, Outpatients Ext 8689
- Jilly Hale – Divisional Assistant Chief Nurse, Ext 5894
- Nurse in Charge, Outpatients, Ext 1773.
Conditions we treat
The Outpatients department is open Monday to Friday, 10 hours a day, 5 days a week. Visitors are welcome from 08:30 until 18:30. We do our best to protect the privacy and dignity of your child at all times during their stay at Great Ormond Street Hospital (GOSH). Here is some information to help you and your child during your stay:
- All patients are entitled to have a chaperone present for any consultation, examination or procedure if you would like one please inform your doctor or Nurse who will be happy to arrange this.
- As a Young person you may request to see your medical team without supervision. Please inform a nurse or the receptionist who will be happy to arrange this.
- Easy read information about the various tests and procedures carried out in Manta Ray outpatients is available here.
- If your child has a learning disability and needs reasonable adjustments during their clinic appointment please let one of the clinic staff or receptionists know. We can call the Learning Disability Nurse Consultant Jim Blair for further support on ext. 8465.
The following are not allowed in Outpatients:
- Latex balloons – due to potential allergic reactions of some children.
- If you have hot drinks please ensure you request a lid to prevent spillages
- Please take care with younger children in an unfamiliar environment to prevent any slips trips or falls.
If your child has either had recent contact with chickenpox or measles, or has chickenpox, measles, shingles, diarrhoea and vomiting, then please contact telephone your GP or Practice Nurse who will tell you whether to keep the appointment. We might need to reschedule your appointment to a different time.
Siblings and young family members are welcome in the Outpatient Department as long as they are supervised at all times by an adult.
- Volunteer presence to assist visitors
- Baby Changing Facilities and young person’s changing place with a disabled toilet facilities.
- The Lagoon Restaurant is where you can have a drink or hot meal, sit or browse the hospital shop or watch some TV. There is a designated Disney children’s play space for children to have food or watch a film.
- Breastfeeding room and bottle warming facilities.
- Play area with specialist sensory toys.
- Play activities organised by a dedicated Play Worker with Play Specialist support for procedures and distraction.
- Chapel and prayer rooms
- Water fountains located in each clinical area with free fruit flavoured drinks for children and their families.