The main entrance and reception

Great Ormond Street Hospital's new main entrance and reception is now open. The area has been redesigned with the help of our patients and families to create a more practical and attractive environment that better serves our patient's needs. 

The hospital’s old main entrance was closed in 2013 to undertake important building work to strengthen the floors supporting Woodpecker Ward above. This offered the perfect opportunity to improve our front of house, and we have been working with hospital staff, patients, families and carers to create a brighter and friendlier space designed to appeal to children and young people.

Coloured glass panels above the doors of the main entrance create an inviting and exciting first impression of the hospital. Staff and visitors alike have been delighted by the reappearance of our famous Peter Pan statue, which was obscured from view during the construction work.

New facilities

Main reception at GOSH

As well as being beautiful, the reception space offers important practical enhancements including a comfortable waiting area and new facilities for the patient advice and liaison, transport and accommodation services.

Workstations on the nautical reception desk allow staff to deal with multiple requests to reduce waiting times and congestion. Interactive wayfinding kiosks have been installed to help visitors find their way around quickly when the reception staff are occupied. And automatic doors will reduce cold breezes in the reception area to make it a more comfortable environment. 

An underwater theme

Fish artwork in hospital main reception
The seascape theme was selected for continuity with the Lagoon restaurant and play area. It has been brought spectacularly to life with a striking boat-shaped reception counter complete with sails, a nautical colour scheme, a revolving rock pool floor projection and a shoal of colourful fishes drawn by our patients. The fish artwork illustrates a softly curved ‘wave’ wall and was created by our patient art programme Go Create! to represent the quantity and diversity of our patients. 

Outpatients reception

A new temporary entrance to access outpatient clinics has now opened at the front of the building to the right of the main entrance by the ATM. 

Work is continuing behind the scenes on much-needed improvements for our outpatients clinic including an additional waiting area, new consulting rooms and a retail space.  

Further redevelopment

The reception is part of an ongoing programme of redevelopment at Great Ormond Street Hospital, replacing some of the hospital's oldest buildings with modern, world-class facilities. The next phase of redevelopment is the creation of the Premier Inn Clinical Building, due to open in 2017, which will include much needed new inpatient wards and operating theatres.

You can read more about our hospital redevelopment in the redevelopment section of the charity website