Coronavirus (COVID-19) - update on services for patients and families

19 Mar 2020, 11:25 a.m.

In order to ensure that the NHS is prepared to manage the impact of the COVID-19 pandemic, all hospitals are taking very difficult decisions about how to prioritise patient care.

As of this week, following a directive from NHS England, we will be reducing all of our non-essential activity. This will mean that many procedures, admissions and appointments will be postponed. We would like to reassure you that postponement of any non-essential treatment will only be made after careful assessment by the clinical teams on a case-by-case basis. If you are affected by these changes you will be contacted directly so that individual arrangements can be made.

We hope that you will understand that it may not be possible for us to confirm exactly when your admission or appointment will go ahead at this stage.

Please be assured we are doing everything we can to make sure that you are kept safe.

We have not taken this decision lightly. In times when the NHS system is likely to be placed under severe stress, we believe that this is the best way for us to be able to deliver urgent care to children from across London.

We know you might be worried about these temporary changes. We would like to reassure you that we are carrying out regular reviews to ensure that the safety of all our patients, families and colleagues are taken into consideration.

Key guidance 

Further information for GOSH patients, young people and families is available on our regularly updated FAQ guidance.

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