Make a comment or give a compliment

Here at Great Ormond Street Hospital (GOSH) we want to hear your comments and compliments and there are lots of ways you can tell us what you think.

Make a comment

Please fill in a comment or compliment card and drop it into one of the comments boxes in various locations around the hospital.

Every card is read and recorded by the Pals (Patient Advice and Liaison Service) team and action is taken in response to your comments. If you want us to update you on progress or talk to you further, please give us your name and a contact number.

Alternatively, you can send us an email to pals@gosh.nhs.uk, call us on 020 7829 7862, or drop by the Pals office in the main reception to tell us in person. 

Give a compliment 

We all like to hear when we are doing something well. So if you have had a good experience and want to compliment a member of staff, you can either talk to them directly, send them a card or fill in one of our comment or compliment cards.

We keep all our compliments on display so that we can share the satisfaction of a job well done.

We also have Staff Recognition Awards, where you can nominate a member of staff for going above and beyond the call of duty. There are several categories of award, including the Child and Family Award, awarded on the basis of nominations from children, young people and families.