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Trust Board respond to article in today's Lancet

1 July 2011

1st July, 2011

Richard Horton

Editor

The Lancet

32 Jamestown Road

London NW1 7BY, UK

By email: richard.horton@lancet.com

Dear Mr Horton

We are perplexed by the campaign that The Lancet is waging against GOSH and its management team. It is easy to claim the moral high ground in tragic or emotive cases, such as the absolutely tragic death of a child; sadly, it seems it is also all too easy to ignore facts in order to develop a case that does not hold water.

We wonder why the Lancet has decided to repeat, unchallenged, the personal views of a small minority of consultants. All other articles in the Lancet focus on providing an evidence base for health care. So why is the Editor prepared to repeat allegations about GOSH in the complete absence of evidence? Like every organization, we have individual members of staff who are unhappy, either because they have a personal agenda, or because they are being challenged by change necessary for continuous improvement.  The managerial, financial and clinical governance of this Trust are continually the subject of extensive external scrutiny; rightly so.  No concerns have been raised in that process.  We have a long tradition of welcoming external peer review, and there exist several recent examples.

The Trust is engaged in a process of modernization and transformation, and has invested heavily in this programme. GOSH has become a leader in paediatric patient safety and its Zero Harm programme, initiated and led  by our CEO and supported by the Board, is recognised as innovative and progressive. Yet The Lancet fails to acknowledge this in its pursuit of a resignation based on innuendo and presumed truths.

This Trust has many staff whose views are not represented by the quotes presented in your journal.  Indeed, The Lancet admits that the disaffected are a minority amongst the consultants.  Moreover, consultants represent only <7% of the GOSH workforce, every member of which is expected to be committed to high quality care for children.

We do not dismiss the anxieties of this small minority and indeed there has been a meeting with those who raised the issues, which was described by both sides as ‘useful’. We have invited every member of staff to raise any concerns they have by either the recognized management structure, directly with us, via a dedicated electronic reporting system or via an independent non-executive director.  What is clear is that the vast majority of our staff remains mystified by the allegations made. If The Lancet took the trouble of coming to speak to staff and patients then perhaps a different story would emerge.  The Lancet editor appears only to have selective evidence.

We invite The Lancet editorial team to visit GOSH to hear directly from the full range of staff and to see the way we are transforming health care for children. We aim at continuous improvement, clinical excellence and the safety of children, in an atmosphere of openness and transparency.  

Yours sincerely,

Baroness Blackstone, Chair

Dr Jane Collins, Chief Executive

Professor Martin Elliott, Co-Medical Director

Liz Morgan, Chief Nurse

Yvonne Brown, Non-Executive Director

Professor Andy Copp, Non-Executive Director

Andrew Fane, Non-Executive Director

Claire Newton, Chief Finance Officer

Dr Barbara Buckley, Co-Medical Director

Fiona Dalton, Deputy Chief Executive

Mary MacLeod, OBE, Non-Executive Director

Charles Tilley, Non-Executive Director

Contact information:

GOSH-ICH Press Office: 020 7239 3125
Email: Coxs@gosh.nhs.uk
For genuine and urgent out of hours call speak to switchboard on 020 7405 9200

Notes to editors

Great Ormond Street Hospital for Children NHS Trust is the country’s leading centre for treating sick children, with the widest range of specialists under one roof.

With the UCL Institute of Child Health, we are the largest centre for paediatric research outside the US and play a key role in training children’s health specialists for the future.

Our charity needs to raise £50 million every year to help rebuild and refurbish Great Ormond Street Hospital, buy vital equipment and fund pioneering research. With your help we provide world class care to our very ill children and their families.